At Prayana Holidays, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website or services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, address, email address, phone number, passport details, and payment information when you make a booking or contact us for inquiries. We only collect information necessary to provide you with our services and improve your experience.

1.2 Usage Data: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, operating system, pages viewed, and referring website. This information is used to analyze trends, administer the website, track user movements, and gather demographic information for statistical purposes.

1.3 Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

Use of Information:

2.1 Service Delivery: We use your personal information to process bookings, reservations, and payments, as well as to communicate with you regarding your travel arrangements and provide customer support.

2.2 Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our services. You can opt-out of receiving marketing communications at any time.

2.3 Internal Purposes: We may use your information for internal purposes such as data analysis, research, and improving our website, services, and customer experience.

Disclosure of Information:

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as airlines, hotels, car rental agencies, and travel insurance providers. These providers are obligated to protect your information and can only use it for the purposes specified by us.

3.2 Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process, or if we have a good faith belief that such disclosure is necessary to protect our rights, investigate fraud, or respond to government requests.

Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Children’s Privacy:

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child without parental consent, please contact us, and we will promptly delete the information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or by other means. Your continued use of our website and services after the effective date of the revised policy constitutes your acceptance of the changes.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@prayanaholidays.com, +91 7736182977, +91 8921131047.